Privacy Policy

1. Data controller

The data controller is:

SpotPark

[Legal company name]

[Registered office address]

[Contact email]

[Registration number]

2. Data collected

When using the SpotPark mobile application, we may collect:

• 2.1 Identification data: first and last name, email address, phone number, profile photo (optional).
• 2.2 Account data: user ID, booking history, published listings, messages exchanged in the app.
• 2.3 Payment data: payments are processed by a secure third-party provider (e.g., Stripe). SpotPark does not store full bank details. Processed data: transaction ID, payment status, amount paid.
• 2.4 Geolocation data: with your consent, the app may collect your location to show nearby parking and improve user experience. Geolocation can be disabled in device settings at any time.
• 2.5 Technical data: IP address, device type, operating system, connection data, technical logs.

3. Purposes of processing

Collected data is used to:

• Create and manage user accounts
• Enable bookings and payments
• Pay owners
• Prevent fraud
• Improve app features
• Ensure platform security
• Comply with legal obligations

4. Legal basis

Processing is based on:

• Contract performance (booking, payment, account management)
• Consent (geolocation, notifications)
• Legal obligations
• SpotPark's legitimate interest (security, fraud prevention)

5. Data sharing

Data may be shared only with:

• The payment provider (e.g., Stripe)
• Legal authorities when required by law
• Technical providers (hosting, maintenance)

SpotPark never sells users' personal data.

6. Retention period

Data is retained:

• For the duration of account use
• Then archived according to legal obligations
• Data may be deleted at the user's request unless required by law

7. Data security

SpotPark implements appropriate technical and organizational measures to protect data against unauthorized access, loss, destruction, and alteration.

However, no system is completely secure.

8. User rights

Under applicable regulations (e.g., GDPR), you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to object
• Right to restriction of processing
• Right to data portability

To exercise your rights: contact us via the contact form.

9. Account deletion

Users can request account deletion via the app or by email.

Deletion results in erasure of personal data, except where legal obligations require retention.

10. Cookies and similar technologies

The app may use cookie-like technologies to ensure proper functioning, measure audience, and improve user experience.

11. Policy changes

SpotPark may modify this Privacy Policy at any time. Users will be informed in case of significant changes.

12. Contact

For any questions regarding data protection: contact us via the contact form.